Elevate Your Career with Our Premium Certified Agile Facilitator Course

Experience the Pinnacle of Agile Facilitation Mastery

Welcome to a transformational journey that transcends conventional training. Our Certified Agile Facilitator (CAF) Concierge Program is meticulously designed for professionals committed to enabling high-performing teams through exceptional facilitation. Immerse yourself in an unparalleled learning experience led by Mark Palmer, a visionary Agile coach and facilitator with over 25 years of Fortune 100 expertise. Gain the skills, presence, and confidence to guide groups toward impactful collaboration and meaningful outcomes.

Trusted by Global Industry Leaders

Exquisite Testimonials from Distinguished Professionals

Scrum @ Meta

“Mark was one of the best teachers I’ve ever had. He keeps everyone in the class entertained, thoroughly teaches every concept in an interactive manner, and provides guidance on the CSM exam. He’s also great at making everyone feel heard. I look forward to receiving the rest of my Scrum certifications from him!”

Madhuri Gujje

Program Coordinator, Meta

Inspiring Innovation @ Amazon/Alexa

“Thanks for making the concepts easy. Great class – I’ll sing your/the classes praises to all my colleagues at Amazon/Alexa.”

Gabe Horstman

Alexa Privacy Policy Manager, Amazon

Digital Transformation @ Capital One

“I had the opportunity to work with Mark as he coached our Agile Transformation for an org I led at Capital One. Mark is absolutely amazing!”

Niles Bess

Director, Workforce Planning, AutoDesk

10M Project Rescued @ Phillips 66!

“Mark was instrumental in assessing our current state, identifying goals to get back on track, building team confidence, and strengthening the quality of deliverables.”

Abhishek S.

Phillips 66

Advancing Healthcare Transformation @ Anthem

Mark is a thoughtful coach, an inspirational lean-agile leader, and an engaging instructor who has partnered with us to advance Agile Transformation efforts for several of our organization’s lines of businesses.

May Collins

Program Director, Anthem

Enhancing Product Management @ Xbox

“As a recent attendee of a CSPO course with Mark Palmer, it’s apparent Mark brings a wonderful combination of deep professional experience and passion to the teaching of all things Agile. His classes are well organized and paced in a way that curriculum balances nicely with shared real-world experiences. I highly recommend taking a class with Mark Palmer. You’ll be glad you did. I am!”

William Meyer

Senior Program Manager Microsoft Xbox

Accelerating Product Strategy @ Microsoft

“I took Mark’s Certified Scrum Product Owner course and absolutely loved it. Mark was very clear, both while teaching and while answering students’ questions. I’ve sat in other trainings before and have never seen such an organized class where everyone was attentive and eager to participate in breakout sessions. Mark’s course has helped me grow as a product manager and understand my role within Scrum. I would highly recommend Mark’s course!”

Jason Xian

Product Manager @ Microsoft (Copilot & AI)

Best-in-Class Training Experience @ Pfizer

“I just completed Mark Palmer’s Certified Scrum Product Owner training this week and I highly recommend him as an instructor and facilitator for all things Agile and Scrum. Over the 3-day course, Mark did a fantastic job introducing the core concepts of Agile and Scrum in an engaging and interactive way.”

Christine Aurigemma

Senior Manager @ Pfizer

Enhanced Productivity and Profitability @ Capital One

Mark encouraged face-to-face collaboration and training, even introducing virtual ways for distributed teams to improve their team time together, enhancing our team’s cohesion and productivity

Christina Neher

Manager WFM, Capital One

Why Choose Our Premium CAF Concierge Program?

Unmatched Expertise

Learn from the Best: Mark Palmer is not just a trainer—he’s a seasoned Agile coach and facilitator with extensive hands-on experience guiding teams at Fortune 100 companies, nonprofits, and government agencies.
Exclusive Insights: Gain access to proprietary facilitation frameworks and best practices informed by decades of coaching high-performing teams.

Transformational Curriculum

Comprehensive Mastery: Dive deep into key facilitation concepts—creating psychological safety, guiding groups through conflict, fostering inclusive decision-making, and structuring sessions for maximum impact.
Hands-On Application: Experience immersive activities where you facilitate real-world scenarios. Learn by doing, and leave with the confidence to apply facilitation techniques immediately.

Concierge-Level Support

1-on-1 Expert Consultation: Benefit from a personalized 30-minute session with Mark for tailored career advice, facilitation strategy refinement, and personalized feedback.
Continuous Access: Enjoy ongoing support and exclusive materials long after the course.
Elite Community Membership: Join an exclusive network of Agile facilitators committed to continuous learning and advancement.

Exclusive Resources

Proprietary Frameworks: Unlock unique facilitation tools and structured methods that Mark has refined over decades.
Premium Materials: Access templates, session designs, and reference guides to elevate your facilitation practice and deliver results more efficiently.

Exceptional Value

Money-Back Guarantee: If you’re not satisfied, we’ll refund your registration—no questions asked.
Limited Enrollment: We keep class sizes small to ensure personal attention and optimal learning.

Mark Palmer, Certified Scrum Trainer with over 25 years of experience — Trusted by professionals from industry leaders to achieve strategic goals.

Professionals actively participating in Mark Palmer's Scrum training session — Join professionals from leading organizations in our interactive sessions

Video Testimonial from Jae Rivera, Program Manager, Bread Financial

The Benefits of Our Premium Training Approach

Proven Excellence

Since 2001, we’ve empowered professionals at leading organizations—Google, Apple, Microsoft, Meta, Amazon, Netflix, and the US Federal Government—to master the art of facilitation. Our track record reflects the tangible difference our training makes in teams’ effectiveness and outcomes.

Tailored to Your Success

Customized Learning: Sessions adjust to participants’ contexts—whether you’re guiding newly formed teams, navigating conflict, or seeking to improve psychological safety.
Engaging Experiences: Real-life case studies, role plays, and breakout activities ensure the learning sticks.
Inclusive Environment: Mark’s inclusive style ensures everyone—from novices to seasoned Agile practitioners—enhances their facilitation prowess.

A Lifelong Partnership

Our commitment to your success extends beyond the classroom. You’ll receive:

Lifetime Resource Library: Stay current with evolving facilitation practices using regularly updated templates, guides, and frameworks.
Industry Updates: Remain at the cutting edge with insights into emerging facilitation trends and advanced group dynamics techniques.
Alumni Events: Participate in exclusive webinars and roundtables, exchanging ideas with fellow alumni and thought leaders.
Continuous Improvement & Networking: Connect with a dynamic community dedicated to excellence in Agile facilitation, sharing successes and troubleshooting challenges together.

Your Investment in Excellence

Pricing:

$1150 USD

Payment Details: Payable in full at the time of registration.
Flexible Options: We offer flexible payment plans and accept various payment methods, including Visa, MasterCard, American Express, Apple Pay, Google Pay, Afterpay, and Klarna.
Corporate Invoicing: For organizations enrolling teams, contact Mark Palmer for tailored solutions and invoicing options.

Limited Availability

To maintain the highest quality and ensure personalized attention, enrollment is strictly limited. Our courses fill up quickly, so secure your spot today.

Flexible Start Dates

We offer multiple start dates to accommodate your schedule. Begin your transformative journey at a time that suits you best.

Act Now to Transform Your Agile Facilitation Skills!

This isn’t a basic facilitation course with a shiny badge—it’s a premium, concierge-level CAF experience designed to sharpen your presence, amplify team outcomes, and deliver lasting organizational impact.

If you aspire to stand apart—fostering high engagement, nurturing trust, and steering groups toward valuable decisions—this is your next step. Embrace our premium CAF concierge experience. Propel your teams, stakeholders, and career forward, starting today.

Frequently Asked Questions

We accept Visa, MasterCard, American Express, Apple Pay, Google Pay, Afterpay, and Klarna. For groups or corporate clients, please contact Mark Palmer for invoicing and tailored solutions.

Yes! You’ll join an exclusive group of advanced facilitators who share insights, methods, and growth opportunities.

Yes, during checkout, use your payment details and provide the participant’s information. Alternatively, contact us for assistance with corporate enrollments.

We stand by the quality of our program with a Money-Back Guarantee. If you cancel or reschedule more than 14 days before the course start date, you’ll receive a full refund. Cancellations within 14 days incur a 50% fee, with the remaining credit usable within 12 months. For no-shows or cancellations within 48 hours, please contact us to discuss rescheduling options.

Absolutely. Our facilitation techniques and frameworks apply across industries—from healthcare to finance, government to education—wherever valuable collaboration and outcomes matter.

Yes, we offer flexible options for organizations. Contact us to discuss team rates, private workshops, or comprehensive enterprise solutions.

The Bottom Line

Our Certified Agile Facilitator (CAF) Concierge Program is more than a certificate—it’s a strategic elevation of your influence, team outcomes, and organizational effectiveness. Under Mark Palmer’s expert mentorship, your facilitation will transcend average meetings. You’ll guide teams to leverage their collective wisdom, navigate conflict constructively, and achieve meaningful, sustainable results.

Don’t settle for ordinary. Accelerate your journey to top-tier facilitation mastery. Your premium concierge CAF experience awaits.