Elevate Your Scrum Mastery with Our Premium Certified Scrum Professional (CSP-SM) – Scrum Master Program

Experience the Pinnacle of Scrum Mastery and Team Transformation

Welcome to an immersive journey that transcends traditional Scrum education. Our Certified Scrum Professional – Scrum Master (CSP-SM) Program is designed for seasoned Scrum Masters and agile practitioners who seek to reach the highest standards of excellence. Guided by Mark Palmer—an Agile thought leader and executive coach with over 25 years of transforming Fortune 100 companies—you’ll refine your abilities to lead teams, coach stakeholders, and drive meaningful organizational impact with confidence and finesse.

Trusted by Global Innovators and Top Performers

Google
Apple
Microsoft
Amazon
Meta
Advance Auto Parts
Capital One
State Street
NASA
DOD
DOT

Exquisite Testimonials from Advanced Practitioners

Scrum @ Meta

“Mark was one of the best teachers I’ve ever had. He keeps everyone in the class entertained, thoroughly teaches every concept in an interactive manner, and provides guidance on the CSM exam. He’s also great at making everyone feel heard. I look forward to receiving the rest of my Scrum certifications from him!”
Madhuri Gujje
Program Coordinator, Meta

Inspiring Innovation @ Amazon/Alexa

“Thanks for making the concepts easy. Great class – I’ll sing your/the classes praises to all my colleagues at Amazon/Alexa.”
Gabe Horstman
Alexa Privacy Policy Manager, Amazon

Digital Transformation @ Capital One

“I had the opportunity to work with Mark as he coached our Agile Transformation for an org I led at Capital One. Mark is absolutely amazing!”
Niles Bess
Director, Workforce Planning, AutoDesk

10M Project Rescued @ Phillips 66!

“Mark was instrumental in assessing our current state, identifying goals to get back on track, building team confidence, and strengthening the quality of deliverables.”
Abhishek S.
Phillips 66

Advancing Healthcare Transformation @ Anthem

Mark is a thoughtful coach, an inspirational lean-agile leader, and an engaging instructor who has partnered with us to advance Agile Transformation efforts for several of our organization’s lines of businesses.
May Collins
Program Director, Anthem

Enhancing Product Management @ Xbox

“As a recent attendee of a CSPO course with Mark Palmer, it’s apparent Mark brings a wonderful combination of deep professional experience and passion to the teaching of all things Agile. His classes are well organized and paced in a way that curriculum balances nicely with shared real-world experiences. I highly recommend taking a class with Mark Palmer. You’ll be glad you did. I am!”
William Meyer
Senior Program Manager Microsoft Xbox

Accelerating Product Strategy @ Microsoft

“I took Mark’s Certified Scrum Product Owner course and absolutely loved it. Mark was very clear, both while teaching and while answering students’ questions. I’ve sat in other trainings before and have never seen such an organized class where everyone was attentive and eager to participate in breakout sessions. Mark’s course has helped me grow as a product manager and understand my role within Scrum. I would highly recommend Mark’s course!”
Jason Xian
Product Manager @ Microsoft (Copilot & AI)

Best-in-Class Training Experience @ Pfizer

“I just completed Mark Palmer’s Certified Scrum Product Owner training this week and I highly recommend him as an instructor and facilitator for all things Agile and Scrum. Over the 3-day course, Mark did a fantastic job introducing the core concepts of Agile and Scrum in an engaging and interactive way.”
Christine Aurigemma
Senior Manager @ Pfizer

Enhanced Productivity and Profitability @ Capital One

Mark encouraged face-to-face collaboration and training, even introducing virtual ways for distributed teams to improve their team time together, enhancing our team’s cohesion and productivity
Christina Neher
Manager WFM, Capital One

Why Choose Our Premium CSP-SM Program?

Unmatched Expertise
  • Learn from a Leading Agile Visionary:
    Mark Palmer’s extensive Fortune 100 experience and profound understanding of Lean, Agile, and Scrum ensures you receive world-class mentorship. His holistic coaching approach and track record of culture change speak for themselves.
  • Exclusive Insider Knowledge:
    Gain access to advanced facilitation frameworks, cutting-edge coaching techniques, and proven organizational interventions that propel Scrum Masters beyond the basics into genuine mastery.
Transformational Curriculum
  • Advanced Scrum Mastery:
    Refine your servant-leadership skills, empower self-managing teams, and deepen your facilitation techniques. Explore Lean thinking, psychology-based coaching, and systemic analysis to solve complex challenges that standard training never even touches.
  • Real-World Application of Lean & Agile Concepts:
    Connect Lean thinking directly to your Scrum practice. Learn to eliminate waste, enhance flow, and continuously improve product quality. Use advanced refinement techniques, systemic interventions, and scaling strategies to deliver lasting value.
  • Impactful Coaching & Leadership Skills:
    Create compelling coaching agreements, practice powerful questioning, and guide individuals and teams through transformational growth. Align behaviors and mindsets with Agile principles, fostering resilience, innovation, and trust.
  • Scaling & Organizational Development:
    Go beyond the individual team level. Learn how to navigate multi-team environments, launch multiple Scrum Teams simultaneously, and support leadership in evolving organizational structures, processes, and culture.
Concierge-Level Support
  • 1-on-1 Coaching with Mark Palmer:
    Receive personalized mentorship tailored to your unique context. Discuss your biggest challenges—team dynamics, stakeholder engagement, scaling product backlogs—and get actionable guidance that drives real change.
  • Lifetime Resources & Continuous Upgrades:
    Enjoy permanent access to an exclusive library of advanced Scrum Mastery materials. From updated Scrum guides to evolving frameworks in coaching psychology, Lean optimization, and scaling patterns, you’ll always have the most current insights.
  • Elite Community of CSP-SMs:
    Join a private network of advanced practitioners. Share experiences, exchange methods, and collaborate on industry-leading practices. This is your perpetual peer group—a think tank of high-caliber Scrum Masters pushing the boundaries of Agile mastery.
Exclusive Resources
  • Proprietary Frameworks & Coaching Tools:
    Leverage Mark Palmer’s unique facilitation canvases, Lean-inspired intervention models, and coaching scripts. Learn how to visually map system dynamics, identify root causes of organizational impediments, and cultivate a culture of continuous improvement.
  • Premium, Ever-Expanding Content:
    From advanced retrospectives and cross-team planning workshops to cultural change strategies and leadership alignment tactics, our repository evolves with the industry. Stay on the cutting edge of Scrum mastery forever.
Exceptional Value
  • Money-Back Guarantee:
    We are confident in our program’s transformative power. If you are not fully satisfied, we will refund your investment—no questions asked.
  • Limited Enrollment for Personalized Attention:
    To ensure a highly interactive, impactful experience, each class is intentionally kept small. This guarantees direct engagement with Mark Palmer and meaningful dialogue with peers.
Mark Palmer, Certified Scrum Trainer with over 25 years of experience
Trusted by professionals from industry leaders to achieve strategic goals.
Professionals actively participating in Mark Palmer's Scrum training session
Join professionals from leading organizations in our interactive sessions

Video Testimonial from Jae Rivera, Program Manager, Bread Financial

The Benefits of Our Premium Training Approach

Proven Excellence

Since 2001, we’ve guided Agile professionals at globally recognized organizations—elevating team performance, product integrity, and organizational responsiveness. Our CSP-SM program consistently develops Scrum Masters who rise above standard facilitation practices to become true strategic influencers. By combining Lean Thinking, coaching psychology, and advanced Scrum principles, we create leaders ready to ignite sustainable growth and continuous improvement.

Tailored to Your Success
  • Custom-Fit Learning: Your unique challenges and aspirations shape our agenda. Every concept—from advanced team coaching to organizational impediment resolution—is contextualized for your situation, ensuring immediate, meaningful impact.
    Dynamic and Engaging: Immerse yourself in hands-on exercises, forward-thinking simulations, and in-depth discussions. We translate theory into action, so you leave equipped to inspire teams, streamline product delivery, and nurture a culture of innovation.
    Inclusive Environment: With Mark’s empathetic, experience-driven approach, every participant thrives. Whether you’re in tech, finance, healthcare, or beyond, you’ll gain the confidence, knowledge, and perspective needed to excel as an advanced Scrum Master in any industry.
A Lifelong Partnership

Our commitment to your success extends well after you earn your CSP-SM certification. You’ll receive:

  • Lifelong Access to Premium Resources: Your investment endures beyond the certificate. Access an evolving library of advanced Scrum tools, Lean improvement techniques, scaling frameworks, and organizational design best practices. Revisit them anytime to sharpen your skillset or tackle new challenges.
  • Ongoing Support & Updates: We keep you ahead of the curve with continuous updates, case studies, and emerging research. Stay on the frontier of Agile thinking as new practices emerge and industry standards evolve.
  • Networking & Engagement: Connect with a curated community of high-caliber Scrum Masters and Agile leaders. Through exclusive alumni events, advanced workshops, and direct coaching sessions, you’ll refine your approach, collaborate on cutting-edge initiatives, and shape the next era of Agile leadership.

    By choosing our CSP-SM program, you’re securing more than a certification—you’re forging a strategic partnership designed to elevate your impact, multiply your influence, and ensure a lasting legacy as a Certified Scrum Professional – Scrum Master.

Your Investment in World-Class Leadership

Pricing:

$1295 USD

  • Payment Details: Payable in full at the time of registration.
  • Flexible Options: We offer flexible payment plans and accept various payment methods, including Visa, MasterCard, American Express, Apple Pay, Google Pay, Afterpay, and Klarna.
  • Corporate Invoicing: For organizations enrolling teams, contact Mark Palmer for tailored solutions and invoicing options.

Limited Availability

Our classes fill quickly due to the personalized attention and high demand. Secure your spot today to begin your journey toward elevated Scrum Mastery.

Flexible Start Dates

We offer multiple start dates to accommodate your schedule. Begin your transformative journey at a time that suits you best.

Act Now to Transform Your Scrum Mastery!

This isn’t a standard Scrum Master course—it’s your gateway to evolving into a strategic, empowering leader. Under Mark Palmer’s expert guidance, develop advanced coaching capabilities, implement Lean-driven improvements, and confidently address organizational complexities.

The CSP-SM program offers a first-class experience at every turn—personalized coaching, lifelong resources, and an elite community of professionals who share your passion for excellence. Don’t settle for good enough; step into a world where you lead teams that consistently deliver remarkable results.

Enroll today and begin your transformation into a Certified Scrum Professional – Scrum Master.

Frequently Asked Questions

We accept payments via Visa, MasterCard, American Express, Apple Pay, Google Pay, Afterpay, and Klarna. For groups or corporate clients, please contact Mark Palmer for customized invoicing options.

Yes! You’ll join a network of advanced Scrum Masters who consistently share innovative techniques, frameworks, and insights.

Certainly. Provide participant details at checkout or reach out for group enrollments and corporate solutions.

We stand by the quality of our program with a Money-Back Guarantee. If you cancel or reschedule more than 14 days before the course start date, you’ll receive a full refund. Cancellations within 14 days incur a 50% fee, with the remaining credit usable within 12 months. For no-shows or cancellations within 48 hours, please contact us to discuss rescheduling options.

Absolutely. Our advanced Scrum and facilitation methods apply across industries—healthcare, finance, government, education—wherever teams collaborate and value delivery matters.

Yes. For teams or entire departments, we provide scalable solutions, private workshops, and comprehensive enterprise programs. Contact us to explore your options.

The Bottom Line

Our Certified Scrum Professional – Scrum Master program is more than a certification—it’s a defining milestone in your Agile career. When you invest in this premium offering, you invest in your ongoing evolution as a masterful servant-leader who fosters sustainable improvement, drives relentless value, and inspires cohesive, high-performing teams.

Step into a future defined by excellence, influence, and continuous learning. Enroll now and embrace the ultimate CSP-SM experience.